Returns & Refunds

Shipping: We offer free shipping on orders over $75 (after any discounts are applied) & a flat rate of $15 on any other orders.

Returns: Each inquiry is assessed individually. If you aren’t 100% happy with your purchase please email us at so we can arrange an exchange or refund. Customers will be responsible for postage on refunds & exchanged items. Exchanges aren’t excepted on candles that have been used or damaged.

If you have received a candle which has been broken please email us at within 24 hours of receiving your order with a photo of the box & the broken candle inside the box. We will ship a replacement within 5 business days